
AI Helper turns Claude — or any model you prefer — into a member of your support team. Mention it, or point it at your support tags, and it replies in seconds using your own forum's posts as context. That means answers about your product, your rules, and your history — not generic AI filler.
## ✨ What it does
- 🤖 Answers automatically — replies to @mentions and to new posts in the tags you choose.
- 🧠 Grounded in your forum (RAG) — it searches your existing posts and answers from them, so replies stay accurate and on-topic.
- 🔌 Bring any model — native Anthropic (Claude), or any OpenAI-compatible provider (OpenAI, OpenRouter, Groq, Azure, even local models).
- 💸 Exact cost tracking — an admin dashboard shows spend vs. budget with a daily graph. Numbers come straight from the API, not estimates.
- 🛑 Hard budget cap — set a monthly limit and the bot pauses itself when it's reached. No surprise bills.
- ✍️ Auto or Draft mode — post answers directly, or hold them for a moderator to approve and edit first.
- 📝 One-click summaries — any member can get a clean TL;DR of a long thread.
## 🧠 "Grounded in your forum" — what that means
On its own, an AI model has no idea what's inside your community. AI Helper fixes that with retrieval: before answering, it finds your most relevant past posts and feeds them to the model. Two modes:
- Keyword (FULLTEXT) — works out of the box, no extra key.
- Semantic (embeddings) — optional upgrade that matches by meaning (so "can't log in" finds "password won't work"). Costs pennies.
## 🚀 Getting started
1. Install, then open Admin → AI Helper.
2. Add your API key, pick a model, and set a monthly budget.
3. Choose Auto or Draft, select your support tags, and switch it on.
Bring your own API key — it stays on your server, and the bot only ever sees content the asker can already view.
This is a 💸 Premium Extension that must be purchased on Floxum. Cost is a one time charge of $5.00 since you also have to pay for your API tokens as well.