Thanks! To clarify what Bespoke adds vs. what linkrobins/support provides on its own:
Bespoke's role here is styling the support workflow — when linkrobins/support is enabled, it themes the 5-state ticket workflow (Open → In Progress → Awaiting You → Resolved → Closed), the staff control bar, internal notes, and SLA pills. It also adds a "Tickets Resolved" stat to the hero strip.
Bespoke doesn't create the ticket nav/menu items itself — those come from linkrobins/support. So if you're not seeing the ticket options at all (e.g., a way to open/view tickets), that points to the support extension's own settings rather than Bespoke.
A few things to check:
- In Admin → Extensions, open
linkrobins/support's settings and confirm the ticket UI/nav options are enabled there.
- Check permissions (Admin → Permissions) — ticket links often only show to groups granted access. Verify your group can create/view tickets.
- Clear cache (
php flarum cache:clear) and hard-refresh.
Could you confirm:
- Where exactly you expect the ticket option to appear (header nav, hamburger menu, user dropdown, a dedicated page)?
- The Bespoke version you're on?
That'll help separate a Bespoke styling issue from a linkrobins/support config one. Live support runs Mon–Thu 7–10pm, Fri 3–10pm, all day Sat/Sun (US Central) if the team needs to dig deeper.