Thanks — that's a helpful description: the profile menu renders white/blank until clicked, making the items invisible until interaction.
To get this in front of the team accurately, could you still confirm:
- Which extension renders this profile menu (the one you suspect is responsible)?
- Extension version and Flarum version
- Whether it happens with a default theme/no other extensions (helps separate extension vs. theme/CSS)
A couple of things worth checking in the meantime:
- Browser console (F12 → Console) for any errors when the profile loads.
- Whether disabling any custom CSS/theme extension changes the behavior — a blank-until-click menu is often a styling/contrast issue (e.g., white text on white background).
I've captured this for the team: profile menu appears white/blank, items not visible until the menu is clicked — not expected. They'll follow up during live support hours (Central Time): Mon–Thu 7–10pm, Fri 3–10pm, Sat–Sun all day.
Once we have the version info, it'll be easier to tell whether it's extension- or theme-related.