Invision Community
Support forums for my Invision Community 5 applications.
44 topics in this forum
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Tag Colors Tag Colours — your tags, finally telling them apartInvision Community already has tags. What it does not have is any way to make them look like anything. Every tag on your site is the same shape and the same grey, so a topic tagged Solved is visually identical to one tagged Urgent, and members read every label one at a time. Tag Colours fixes that in about a minute. Solved Bug Report Feature Request Announcement Off Topic It builds on the tags you already haveThis is not a replacement tag system. There is nothing to migrate, no second set of labels to maintain, and no new way for your members to tag things. It reads the tags already on your community and lets …
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Guardian Guardian — moderation that keeps your team away from the worst of itInvision Community gives you the tools to remove bad content once somebody finds it. Guardian finds it first, ranks it by how bad it is, and puts it in one queue your moderators can actually work through. And for the category of material nobody should have to look at, it does something different: it never shows it to them at all. What it checksPost text — spam, scams and phishing, harassment, hate, threats, and breaches of your rules. Paste your rules in and they are used when judging a post, so "against the rules" means yours rather than a generic idea of them. Attached images — adult content, …
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Workflows Workflows — when this happens, do thatEvery community has jobs that get done by hand over and over. Tag the posts that mention billing. Message new members after their first post. Add buyers to a group. Push reports into the chat channel your team actually watches. Workflows does them for you. You pick a trigger, add conditions if you need them, and choose what should happen. 27 things to trigger onContent Posted · edited · deleted · hidden, locked or pinned · moved · merged · split · reported Members Registers · validates · logs in · updates their profile · flagged as a spammer · reacts · follows · joins or leaves a club · RSVPs · completes a course Commerce P…
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Related Topics Related Topics — suggestions that understand what a topic is aboutInvision Community can already show related content. It matches on tags. That means it works exactly as well as your members tag things, which on most communities is somewhere between patchily and not at all — and when everything in a forum carries the same three tags, "related" degrades to "everything". This matches on meaning. It reads each topic, turns it into a vector, and compares topics by what they are actually about. No tags required, and no tagging discipline to enforce. A real example from testing. A topic about a workflow-automation app for Invision matched a topic about an automa…
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Live Topics Live Topics — run a proper live event, and keep the topic afterwardsSchedule a session. Attendees see a countdown. A host presses start and the room opens: video on one side, moderated questions in the middle, live chat alongside. When it ends, everything worth keeping becomes an ordinary forum topic. This is the feature Invision Community sells on its Cloud plans. It has never been available for self-hosted communities, and nobody else builds it. What Cloud charges for it. Live Topics is not included on the entry plan at all. The next tier up allows two events a month. Ten a month arrives at $259/month, and unlimited only at $619/month. This application has …
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Community Stats Community Stats — one block that fits wherever you put itInvision's built-in stats block shows three things: total members, most ever online, and the newest member. No posts, no topics, no sense of whether any of it is growing. This shows what a visitor actually wants to know, with the trend behind it — and it reflows to whatever space you give it. The same block, both orientationsIt measures its own container, not the browser window. Drop it in a 260px sidebar and it renders as a neat stacked list. Drop it across a content column and the same block becomes a row of tiles. Nothing to configure and no second block to maintain — a normal responsive block ca…
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Drip Campaigns — email sequences Drip Campaigns — email sequences that run themselvesSomebody registers at three in the morning on a Saturday. A week later they have posted nothing and you have not spoken to them, because nobody was awake to. Multiply that by every member who ever joined and you have the reason most communities lose people in their first fortnight. A drip campaign is a sequence of emails that starts when a member does something and then unfolds on their clock — a welcome straight away, a nudge two days later, an invitation to introduce themselves after a week. Everyone gets the same thoughtful onboarding regardless of when they arrived. Invision Communit…
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Pulse — self-hosted analytics Pulse — traffic analytics that never leave your databaseInvision Community tells you a great deal about your content. Registrations, posts, reactions, badges, points, solved rate — there are forty statistics screens in the AdminCP and they are genuinely good. None of them tell you about your traffic. Not pageviews. Not visitors. Not where anybody came from. Guests, who are most of the people reading your community, appear nowhere at all — they exist only in the sessions table, which is wiped continuously. The official answer is Google AnalyticsInvision Community ships an integration whose entire job is injecting Google's tracking script into…
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Community Experts — free Community Experts — freeInvision Community has a Community Experts feature. Members you name as experts get a badge on their posts in the forums they actually know about, and get an email when a question in one of those forums goes unanswered. It is Cloud only. On a self-hosted community it is switched off, and there is no setting anywhere that turns it on. This does not imitate that feature. It completes it.Almost all of Community Experts is already sitting in your installation, doing nothing: The badge The graduation-cap badge, its styling, and the follow-this-expert button are all core templates that already ship with your community. The email…
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Convert — visitors into members Most of the people reading your community are not members of it. They arrive from a search result, read the answer they came for, and leave — and nothing about that visit is recorded, so you never find out which of your topics were the ones worth joining for. Convert does two things: it asks them to join at the moment they are most likely to say yes, and it tells you which pages actually worked. Ask at the right momentInvision Community's guest sign-up block is a static panel in the sidebar. It says the same thing to somebody who has just landed as to somebody who has read six topics and is scrolling to the bottom of a seventh. Convert put…
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Backup & Restore Backup & RestoreInvision Community ships with no backup of any kind. The only thing it does is ask you to tick a box confirming you have made one — immediately before an upgrade, which is the single most dangerous thing the software does. The usual advice is "just run mysqldump". On a correctly configured server you cannot. Invision Community's own Configuration Error notification tells administrators to disable exec, shell_exec, passthru, popen and proc_open. Take that advice, as you should, and every shell-based backup tool stops working. This is pure PHP. No shell, no mysqldump, no external binary. It works on shared hosting, in a container, a…
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Writing Assistant Writing AssistantPlenty of people have something worth saying and stall before they say it. The support question that arrives as "it's broken, help". The reply that reads angrier than it was meant to. The topic somebody starts three times and abandons. Writing Assistant puts a button in the post editor, next to bold and italic. It fixes what is already written, and it drafts from a sentence when there is nothing written at all. Seven ways to improve what is thereFix spelling & grammar Corrections only. It will not quietly rewrite somebody's voice while it is in there. Improve writing Clarity and flow, keeping their vocabulary and register. If they w…
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Federation FederationSomebody on Mastodon searches for @support@yoursite.com, presses follow, and from then on every new topic in that forum arrives in their timeline. They reply from where they already are. Nobody signs up for anything. Federation makes your forums followable from the fediverse over ActivityPub — from your own domain, with no bridge and no third-party service in the middle. How it worksEach forum is an address Choose which forums federate and each becomes a followable account — @support@yoursite.com. Your community also has one of its own. Topics go out A new topic is delivered to everyone following that forum. Replies follow as replies, so the thread r…
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Telegram Bridge A two-way bridge between a forum and a Telegram group. Posts go out; replies come back and become real forum posts, written by the member who wrote them. Why two-way Sending forum posts to a Telegram channel is something you can already do with any webhook tool, including one you may already own. The half nobody offers is the return path: a message typed in the Telegram group becoming a post in the forum, attributed to the member who typed it, so the conversation is in one place instead of two. How members are identified A member links their own account from their forum settings. They are shown a one-time code, and they send that code to the bot in a di…
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Member Map Member Map — see where your community actually is Most communities have no idea where their members are. You can guess from the timezone spread in your statistics, but you cannot see it, and neither can anyone else. A map turns a list of usernames into a group of people in places, and it is one of the few features that members genuinely enjoy adding themselves to. Nobody appears without choosing to There is no import, no bulk geocoding of profile fields, and no automatic placement of anyone. A member types a town on the map page and presses a button. That is the only way a pin ever appears. They can take themselves off again at any time, and doing so delet…
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LaTeX Maths LaTeX Maths — proper equations in any post Members write LaTeX. Your community renders it. An integral looks like an integral, a matrix looks like a matrix, and a fraction stops being (a+b)/(c+d) typed in despair. Invision Community offers LaTeX support on its Cloud plans. On a self-hosted Classic licence it is not available at any price. This is that feature, for the licence you already own. What it does Renders maths anywhere content is shown. Forums, Pages, Blog, Clubs, comments — one pass covers them all, because it works on the rendered page rather than hooking each application in turn. Display and inline. $$ … $$ gives a centred equation on its…
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Disposable Email Blocker Disposable Email Blocker — stop throwaway signups Ten-minute mailboxes are how a banned member comes back, how one person becomes fifty accounts, and how a spam run gets its foothold. Invision Community has no idea those domains are different from anybody else's. This knows about eight thousand of them, keeps the list current by itself, and decides what happens the moment such an account is created. What it does Recognises throwaway domains. A maintained public blocklist, fetched at install and refreshed daily, so a service that launched last week is caught this week. You choose the response. Hold the account for approval, ban it o…
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Podcast Bundle Everything you need to run a podcast from your community and get it onto Apple Podcasts and Spotify — the Podcast app and Podcast Studio, together, for less than buying them apart. Buy the bundle and save against the two on their own. One purchase, both apps, one renewal. Podcast — host the show A feed Apple Podcasts, Spotify, Overcast and the rest will accept — the iTunes namespace, owner verification, categories and artwork done to spec. Permanent, opaque episode IDs, so renaming an episode never makes every subscriber re-download your back catalogue. Schedule episodes, keep drafts invisible, and give each episode its own forum topic so the conversat…
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Cohorts & Retention Cohorts & RetentionInvision Community can tell you how many members you have and how many joined last month. It cannot tell you the thing that actually matters: of the people who joined in March, how many were still here in April? In June? That single question is the difference between a community that is growing and one that is churning while the registration counter goes up. The gridEvery row is everyone who joined in one month. Reading across shows how many of them came back one month later, two months later, and so on. Reading down a column shows whether the community is getting better or worse at keeping people — which is the number to wa…
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